Frequently Asked Questions

How do I care for my product?

Our products are carefully designed, easy to maintain, and have a long service life. For plastic, wood and metal products, please use a mild general cleaner and wipe clean with a warm damp cloth. For felt products, vacuum gently. We recommend storing real wood products in a dry, non-humid environment, and away from heat sources, such as radiators, heat regulators, stoves or other devices that generate heat.

Where are your products manufactured?

Our products are made in China.

Do you provide a warranty?

You can find our warranty policy here.

Where can I find the size of the product?

Product dimensions are listed in the bullet section below the main description of each product page.

How to assemble the shelf rack?

Lay the wooden frame flat on the ground with the open space sign facing up. Fix a steel leg to the corresponding hole (the plate should be on the inside and the wire leg on the outside). Tighten and repeat on the other side.